The Incorporation of The Robotics ¿ Replacement or Improvement?

      Obviously, for a company one of the most important points is the ongoing innovation, because of the business will be stand out from their competitors. There are two main aspects, the first one is the employee because they are who are going to be in touch with customers. The second one is the technology that is aimed to make our life easier, as well as being up-dated.

      

      If you are in a hotel room, you call the Bellhop and when you open the door, you come across with a robot, ¿what would you think about? ¿would you be pleasant? or on the contrary, ¿would you annoy, because you prefer to have a person who empathy with you?

      I am not kidding... this can happen, here you are the smart robot, called A.L.O Botlr, is located in Aloft Cupertino in California. This robot as you can see, have a painted dark bow tie and some orange and pink colored lines along its body. The robot has incorporated a front camera that allows to know when guests open the door. A curious aspect is that rather than leaving a tip, guests have to publish a Tuit with the hashtag #meetbotlr. ¿Can be more innovate?

      Through the technological advances is attracting new customers for the future guests "TO LIVE AN EXPERIENCE WITH A ROBOT", so this is unique and exclusive thing that it does not in our life. People wants to live new emotions that no one has ever experienced, because of they want distinguished from the rest of their collegues.

      Little by little we are seeing as the robot is introducing in our life, you can see it in the airport when you do check-in by yourself. Because of that in airports there are a low number of employees. ¿Are we destroying jobs? and moreover keeping in mind that we are in an awful economic crisis.

       Well, robotics have some positive aspects for business like the low cost because they are replacing an employee, another positive point is that the robot is more quickly and as well as the robot is up-dated during 24 hours per day, ¿Do you frightened?

      We are losing touch with people, the closeness with them and the total empathy towards customers.

As guest, ¿would you rather be attended by a robot or a person?